Privacy Policy - Paper and Pain Pte. Ltd.
Effective Date: 18/06/2026
1. Introduction
This Privacy Policy describes how Paper and Pain Pte. Ltd. ("we," "us," or "our") collects, uses, and discloses information when you visit our website (the "Service").
We are based in Singapore and operate globally. We've kept our data collection deliberately minimal: we don't use cookies, we don't sell physical goods, and the only information we collect about visitors is anonymized, aggregated usage data gathered through Vercel Web Analytics.
Please read this Privacy Policy carefully as it will help you understand what we do — and don't do — with information related to your visit.
2. Definitions
To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:
- Company: when this policy mentions "Company," "we," "us," or "our," it refers to Paper and Pain Pte. Ltd.
- Country: where Paper and Pain Pte. Ltd. is based, in this case Singapore.
- Device: any internet-connected device such as a phone, tablet, or computer used to visit our Website.
- Personal Data: any information that directly, indirectly, or in connection with other information allows for the identification of a natural person.
- Service: refers to the website provided by Paper and Pain Pte. Ltd. and described on this platform.
- Website: Paper and Pain Pte. Ltd.'s site, which can be accessed via https://pain.design.
- You: a person who visits or otherwise uses our Service.
3. Information We Collect
We do not require you to create an account or provide any personal information to browse our Website, and we do not use cookies or any similar tracking technologies.
The only information we collect is anonymized, aggregated Usage Data gathered through Vercel Web Analytics, a privacy-friendly analytics service built into our hosting platform. This may include the pages visited, referring pages, approximate country-level location, device type, browser, and operating system — all presented to us in aggregate, with no ability for us to identify you personally from it.
If you choose to contact us directly (for example, by email), we will receive whatever personal information you include in that message, such as your name and email address. We use this only to respond to you.
4. How We Use Information
We use the limited information described above to:
- Understand, in aggregate, how visitors use our Service so we can improve it
- Monitor and maintain the security and performance of our Service
- Detect, prevent, and address technical issues
- Respond to any messages or enquiries you send us
- Comply with applicable laws and legal obligations
5. Hosting and Analytics
Our Service is hosted on Vercel, and we use Vercel Web Analytics as our only analytics tool. We do not use any other analytics, advertising, or tracking services. Vercel's Privacy Policy can be viewed at https://vercel.com/legal/privacy-policy.
6. Retention of Data
We do not retain any personal data beyond what is necessary to respond to direct enquiries you send us, such as emails. Aggregated Usage Data collected through Vercel Web Analytics is retained by Vercel in accordance with Vercel's own data retention practices.
7. International Transfer of Data
We are based in Singapore and operate globally, and our Service is hosted on Vercel's global infrastructure. As a result, the limited Usage Data described in this Policy may be processed in countries other than your own, including Singapore and other jurisdictions where Vercel operates. We take reasonable steps to ensure any data processed in this way is handled securely.
8. Disclosure of Your Personal Data
Business Transactions
If Paper and Pain Pte. Ltd. is involved in a merger, acquisition, or asset sale, any personal data we hold may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
Legal Requirements
We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (for example, a court or government agency), or where we believe in good faith that disclosure is necessary to comply with a legal obligation, protect the rights or property of Paper and Pain Pte. Ltd., investigate possible wrongdoing in connection with the Service, or protect the personal safety of users or the public.
9. Security of Your Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect any data we handle, we cannot guarantee its absolute security.
10. Children's Privacy
Our Service does not address anyone under the age of 13, and we do not knowingly collect personal data from anyone under that age. If you are a parent or guardian and believe your child has provided us with personal data (for example, by emailing us), please contact us and we will take steps to remove it.
11. Your Data Protection Rights
Depending on your location and applicable law, you may have rights regarding any personal data we hold about you, including rights to access, correct, or delete it. Because the only data we collect by default is anonymized and aggregated, this will most often apply to information you've sent us directly, such as in an email.
To make an access or deletion request, contact us using the details in the "Contact Us" section below. We will respond within 30 days, and may need to verify your identity before processing the request.
12. Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit, as we have no control over and assume no responsibility for the content or privacy practices of any third-party sites.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. You are advised to review this page periodically for any changes.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: hi@pain.design
- By visiting this page on our website: https://pain.design/privacy
- By mail: 160 Robinson Road #14-04, Singapore, 068914