Design for

We believe that design holds the power to make the world better. Our mission is to build thoughtul, inclusive products that empower people, foster human connection, enlighten and inspire.

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Trusted by

  • IMDA
  • AI Verify
  • Fusecon
  • Formbricks
  • DTCPay
  • Bonsai

What we do

At Paper and Pain, we practise listening by design. Through research, facilitation, and design implementation, we help organisations understand their people, align around what matters, and create change that lasts.

Community products

We create spaces, tools, and opportunities for local communities and public good.

Community air pollution monitoring website

Accessibility

We build products for all users and foster inclusive research and development culture.

shadcn/ui accessible forms

Low-tech design

We design sustainable products for public health, education, and human-computer synergy.

Purple rubber duck connected to an Arduino board

Design thinking

We run tailored workshops to train and co-create through design thinking principles for all audiences: from academia, tech teams, to corporate leadership, because we believe the best design is done together.

Design loves Business online workshop canvas
Frompain......toclarity
  • 1

    Understand

    We listen: to understand what you're trying to achieve, to learn what your customers need, and to figure out the trends, tensions and opportunities to leverage.

    Behavioural studies, concept testing, market research

  • 2

    Align

    We create spaces for people to think, learn and make sense of things together, explore new directions, tackle thorny problems, and gain clarity and confidence.

    Workshops, co-creation, strategic facilitation

  • 3

    Build

    We're here to create things that are useful, meaningful and built to last: from digital products and services to new experiences and ways of working.

    Product design, UX/UI, concept design, delivery

  • 4

    Include

    We help teams embed accessibility and inclusion into everyday practice, move beyond compliance, and build products, services, and systems for everyone.

    Universal design, systems design, audits

  • 5

    Sustain

    The best ideas don't end at launch. We help you and your team embed new ways of thinking, working and measuring success so change can continue long after the project ends.

    Capacity building, product system management

Our works

From research and strategy to accessibility and implementation, these are some of the ways we've helped turn ideas into action.

Bonsai

We designed bite-sized guidances for burnt out professionals to come back to themselves with a digital wellbeing companion.

Case study
Bonsai mobile app

Fusecon

We brought alive the digital experience for Southeast Asia's leading design and technology conferences.

Case study
Fusecon website
P.S. Get in touch to see more.

Building something that matters?

We partner with organisations tackling complex human, social and environmental challenges through research, design and implementation.

If you're working towards positive change, we'd love to hear from you.

Get in touch

Building Paper and Pain with love

Design for humans, by humans

Kristian

How do we allow ourselves to design with and from the heart? How can our designs show us care and empower us to play?

Jodie